The Bank provides various services to customers but for certain services only charges are levied. The charges are reviewed / revised from time to time.
Service charges are levied for some services such as collection of cheques / instruments, remittance of funds, processing of loan proposals, issue of guarantees, safe custody, issue of duplicate instruments / statements, ledger folio charges etc. Details of service charges will be made available on request.
> Our Commitment and Responsibilities
> Common Practices followed by our Branches
> Common areas of Customer – Banker relationship
> Time - Norms for various banking transactions
> Extended Banking Hours
> Customer Communication
> Banking Ombudsman Scheme, 2006
> Redressal of Complaints
> Other customer centric initiatives