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Government Business
Pension Payments
- Pensioners of Central and State Governments can open a separate pension account in our identified branches.
- Pensioners are requested to produce the life certificate once in a year (i.e. in the month of November) to enable the branches to pay pension without interruption/delay.
- The pension will be credited by the branch to the pensioner’s savings or current account on the last working day of the month.
- The pension for the month of March will be credited on or after 1st working day of April.
- The pension will not be paid in cash. Pension can be paid through joint account with the spouse
- Every pensioner is required to submit marriage/remarriage/unemployment certificates periodically wherever applicable.
PPF, Savings Bank to Senior Citizen, Govt. Relief Bond
The Bank entertains and undertakes following services:
- Opening of accounts under Public Provident Fund Scheme through designated branches.
- Opening of accounts under Senior Citizens Savings Scheme - 2004 at all designated branches.
- Issue and Servicing of Relief / Savings Bonds at designated branches.
Collection of Taxes & Government Dues:
- Citizens can remit certain types of Taxes like Income Tax, Sales Tax, Wealth Tax, Interest Tax, Gift Tax, Corporation Tax, Estate Duty, Customs and Excise Duty, from the designated branches.
- Necessary Challans for remittance of Taxes are available at these branches.
- Our all designated branches for collection of direct taxes are covered under On Line Tax Accounting System. (OLTAS)
- Tax can be remitted in cash or by cheques payable locally / banker's cheques. Outstation cheques/drafts are not accepted. The receipted challans in the cases of payment by local cheques shall be released only after realisation.
- Telephone Bills, Electricity Bills and Water Bills are also accepted at designated branches.
> Our Commitment and Responsibilities
> Common Practices followed by our Branches
> Safeguards
> Common areas of Customer – Banker relationship
> Time - Norms for various banking transactions
> Extended Banking Hours
> Customer Communication
> Banking Ombudsman Scheme, 2006
> Redressal of Complaints
> Other customer centric initiatives
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