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Common Areas of Customer -
Banker Relationship
Deposit

Savings Bank Deposit

Current Account

Term Deposits

Payment of balance in accounts of the deceased depositors to survivors/claimants.

Interest on deposits

Standing instructions

Insurance cover for Deposits

Service Tax



> Our Commitment and Responsibilities
> Common Practices followed by our Branches
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> Common areas of Customer – Banker relationship
> Time - Norms for various banking transactions
> Extended Banking Hours
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> Banking Ombudsman Scheme, 2006
> Redressal of Complaints
> Other customer centric initiatives

Common areas of Customer
Deposit
Advances
Remittance Services
Collection Services
Government Business
Foreign Exchange Business
ATM / Credit Card facility
e-products
Misc. / Ancillary Services
Nomination
Service charges
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