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Customer Communication
Toll free Telephone Facility
Toll Free Telephone facilities are being provided to the customers for quick redressal of the customer complaints over telephone. The facility is intended to reduce paper work and time for redressal of the complaints. Following are the telephone numbers.
No. |
Name of the Centre/ Zone |
Toll free telephone no. |
1 |
New Delhi |
1600114560 |
2 |
Jaipur |
1600211400 |
3 |
Patna |
1600336101 |
4 |
Chennai |
1600334545 |
5 |
Kolkata |
1600333300 |
6 |
Pune |
1600332002 |
7 |
Mumbai |
1600225025 |
8 |
Baroda |
16002332600 |

> Our Commitment and Responsibilities
> Common Practices followed by our Branches
> Safeguards
> Common areas of Customer – Banker relationship
> Time - Norms for various banking transactions
> Extended Banking Hours
> Customer Communication
> Banking Ombudsman Scheme, 2006
> Redressal of Complaints
> Other customer centric initiatives
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