• a) Paper Based products:
  Local cheques collections
  Outstation cheques collection
  In house cheques collection
  Post dated cheque collection
  Invoice management
  
  
• b) Electronic Products
  Direct Debit Instructions (DDI)
  Electronic Clearing System (ECS)
  
  
  PAYMENT MODULE
  
• a) Paper Based products:
  Demand Draft
  Banker’s Cheque
  Customer’s cheque
  Dividend Warrants/Interest Warrants
  
  
• b) Electronic Products
  Real Time Gross Settlement (RTGS)
  (National Electronic Fund Transfer (NEFT)
  Internal Fund Transfer (IFT)
  Electronic Clearing Services (ECS)

a) Collection Module
b) Payment Module
c) Liquidity Management Module.

Collection Module:
         The Collection Module handles all inflow of funds in customers accounts, which can be by way of :

1. Cash Deposit
2. Proceeds of local cheques
3. Proceeds of outstation cheques
4. Proceeds through DDI (Direct Debit Instructions) Mandate, some Banks call it ADM (Automatic Debit Mandate)

The inflow of funds is efficiently managed by the Collection Module of BCMS by capturing all relevant details of the three types of transactions listed above and thereby helping customers, both for their MIS as well as for reconciliation. The collection of cheques, whether local or outstation, can be programmed for pre-defined days, enabling the customers to forecast their financial position and helping them in financial decision making. The pick-up of cheques from collecting branches and delivery of cheques at the destination branches by courier can be tracked in the system and details furnished to the customers.

This module handles the outflow of funds. Payment module supports multiple channels, such as, electronic mode or paper based instruments like personalized cheques, demand drafts, dividend and interest warrants. BCMS website enables the customer to initiate electronic payments and funds will get paid to the beneficiary through RTGS/NEFT/IFT (Internal Fund Transfer) besides enabling the customer to view or download various Management Information System (MIS) reports etc.

Wherever customers request for issuance of demand drafts in bulk, such as, for payments to suppliers or salary payments to employees, the same can be handled by the payments module, which will also keep a record of the payment of these Demand Drafts. A report can be generated and furnished to customer right from issuance to payment of Demand Drafts. Similarly, personalized cheques issued by the customer through BCMS can also be tracked from issuance till payment and a report given to the customer. Likewise Interest Warrants, Refund Orders etc. can also be arranged through the BCMS and tracked in the system facilitating quick reconciliation.

Liquidity Management Module facilitates sweeping of funds from various accounts of the customers and pooling them in a single account called ‘Concentration Account’. The funds available in this account help the customers in online decision making. The Liquidity Management Module also facilitates funding of various accounts as per the requirement of the customers out of the balance available in the Concentration account. With this facility, customer can pre-determine the balance in various accounts at start of day, intra day or end of day (known as target balance). The Liquidity Management Module facilitates both sweep-in and sweep-out from the Concentration account. The sweep-in and sweep-out facility will enable the target balance to be maintained in the contributing account.

The charges in BCMS products is customer’s specific and negotiable looking to the volume of the business generated and to lure and attract our Corporate Clients for utilizing BCMS products, competitive service charges vis-à-vis other banks for various products have been approved by our bank. These charges can be fixed, slab-wise, percentage base for parameterization in the system. The price structure for BCMS products is circulated vide circular No. BCC:RM:101:73 dated 4.11.2009.

Operational Model is consisting of 3 tiers as listed below:

1. Data Centre
2. Central Operational Hub (COH)
3. Branches – City Back Offices (CBO), Service branches and Local Main Offices, which are not yet on CBO model and identified BCMS branches. These are basically meant to function as Client Service Units.

Activities proposed at different levels will be the following:

1. Data Centre:
   1. Security Maintenance and common parameterization of BCMS
   2. All interfaces related issues between BCMS, CBS and Banks Website.
   3. Development of customer specific reports wherever back-end system access is required.
      
      
2. Central Operational Hub (COH):
   The COH will be the nerve centre of the entire BCMS operation. It will house the Operations team. 
   
   The Operational team will have the following responsibilities:
   
   
   1. Managing Customer Master data at the COH level.
   2. Generation of various reports for Bank’s MIS purpose.
   3. Accepting requests of customers for bulk printing of their cheques, DDs, Dividend Warrants, Interest Warrants, Refund Orders etc., and carrying out this activity in the Central Operational Hub.
   4. Day Begin and Day End Operations for the BCMS. End of day will be done only after all Client Service Units have signed out of the BCMS.
   5. Reconciliation of all Pool Accounts and generation of MIS reports.
      
      
3. Client Service Units:
   
   The following functions will be performed by the Client Service Units:-
   
   1. All outward clearing activities, outstation cheque collections, management of post dated cheques.
   2. Managing Online RTGS, NEFT, ECS payment
   3. Front-level reports for BCMS customers (other than those which are generated at the COH)
   4. Collection of cash by units other than Service branches and enriching the transaction data in BCMS.
   5. Collection of cheques drawn on our own bank and effecting Internal Fund Transfer (IFT).

Yes, Website for our corporate customers is https://bobcms.com

         The reports in the format desired by customer from all three modules will be made available to them through Bank’s website. Corporate customers can also initiate electronic payment in individual or batch of transactions.

• Front-end provided to customer for payment initiation.
• Customer will be provided with user-ids, who can create, view, transactions.
• Various Payment and collection Reports can be downloaded by customer e.g. Instrument Status report, Payment due report, details of cheque collection report.